leaflets - box of 825

availability: In stock

Brief Description

Box of 825 "your complaint and the ombudsman" leaflets.


If you would like to order our leaflet in a different format or language, please contact us before placing your order to discuss how we can help you at  publications@financial-ombudsman.org.uk or call us on 020 7964 0092.


See our accessibility policy for more information.

£165.00

leaflets - box of 825

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Full Description

Box of 825 "your complaint and the ombudsman" leaflets.

If you would like to order our leaflet in a different format or language, please contact us before placing your order to discuss how we can help you at  publications@financial-ombudsman.org.uk or call us on 020 7964 0092.

See our accessibility policy for more information.

"your complaint and the ombudsman" is the leaflet that businesses must give consumers under the complaints-handling rules. Businesses covered by the ombudsman must send our consumer leaflet: when you send a final response to a complaint or if you have run out of time and aren't yet in a position to send your final response.

Our leaflet is the size of a standard DL business envelope (99mm x 210mm) and has 12 pages (including cover).  For more information please visit our website.