Complaints about financial services leaflets - pack of 25

availability: In stock

Brief Description

Pack of 25 "want to take your complaint further?" leaflets.


This leaflet is for financial businesses to include in their final response letters.


If you would like to order our leaflet in a different format or language, please contact us before placing your order to discuss how we can help you, at publications@financial-ombudsman.org.uk or call us on 020 7964 0092.


See our accessibility policy for more information.

£5.00

Complaints about financial services leaflets - pack of 25

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Full Description

Pack of 25 "want to take your complaint further?" leaflets.

This leaflet is for financial businesses to include in their final response letters.

If you would like to order our leaflet in a different format or language, please contact us before placing your order to discuss how we can help you, at publications@financial-ombudsman.org.uk or call us on 020 7964 0092.

See our accessibility policy for more information.

"want to take your complaint further?" is the leaflet that businesses must give consumers under the complaints-handling rules. If you’re a business covered by the ombudsman, you must send our consumer leaflet when you send a final response to a complaint or if you have run out of time and aren't yet in a position to send your final response.

Our leaflet is the size of a standard DL business envelope (99mm x 210mm) and has 12 pages (including cover). For more information please visit our website.

Additional Information

leaflet language English