Financial Ombudsman Service

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Here you can order our leaflet, "your complaint and the ombudsman" – as required under the ombudsman rules.

Supplies are free to public libraries and consumer advice agencies such as Citizens Advice Bureau and trading standards departments – if this applies to you, please create an account and select the option "non-chargeable account".

Leaflets are available in packs of 25 or boxes of 825, as well as in various different languages.

If you have any questions, please email publications@financial-ombudsman.org.uk or phone 020 7964 0092.

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